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How are we present to our people? When we meet someone we make an impression. So how do people see us as Catholics? As parishioners? As religious, deacons or priests? As teachers in a Catholic School? As a parish or school secretary? Are we seen as people who go, who are happy to be with people, and who have a radiance of faith; or are we officials that do a job whom people come to when they need something from the Church?
Understanding how people see us, encourages us to be better images of Christ.
Understanding why people leave the Church/our parish helps us understand something of their spiritual journey and our own journey.
Understanding the challenges of the spiritual journey leads us to reflect on what we are doing/failing to do as a parish/priest/parishioner and what we might do better or differently.